Business conditions

 

 

COMMERCIAL TERMS AND CONDITIONS

of the entrepreneur ing. Barbora Zukalová,

a natural person not entered in the Commercial Register, doing business based on the trade licence issued by the Trade Department of the Office of the Municipal District of Prague 6 for the subject of enterprise ”Production, trade and services not referred to in Annexes 1 to 3 of the Trade Licensing Act“, subjects of activity ”Wholesale and retail business“ and ”Operating of travel agency and guiding activity in the sphere of tourism“

place of business: Zikova 708/5, 160 00, Prague – Dejvice,

ID No.: 18481795,

entered in the Trade Register

for the sale of services through the on-line store placed at the website: www.bellprague.cz.

 

I. INTRODUCTORY PROVISIONS

I. 1. These Commercial Terms and Conditions (hereinafter referred to as the ”Commercial Terms and Conditions“) of the entrepreneur Barbora Zukalová, with the place of business at Zikova 708/5, 160 00, Prague - Dejvice, ID No.: 18481795, entered in the Trade Register – doing business based on the trade licence issued by the Trade Department of the Office of the Municipal District of Prague 6 for the subject of enterprise ”Production, trade and services not referred to in Annexes 1 to 3 of the Trade Licensing Act“, subjects of activity ”Wholesale and retail business“ and ”Operating of travel agency and guiding activity in the sphere of tourism“ (hereinafter referred to as the ”Entrepreneur“) shall regulate, in accordance with the provision of section 1751 (1) of the Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the ”Civil Code“), the mutual rights and duties of the contracting parties arisen in connection with or based on the contract (hereinafter referred to as the ”Contract“) concluded between the Entrepreneur and another local or foreign natural person (hereinafter referred to as the ”Customer“) or between the organizer of the given event under the conditions specified in the following paragraphs of this Article 1, via the Internet store of the Entrepreneur. The Internet store is operated by the Entrepreneur at the website posted at www.bellprague.cz (hereinafter referred to as the ”Website“) through the website interface (hereinafter referred to as the ”Store Website Interface“).

These Commercial Terms and Conditions shall govern all purchases of tickets for cultural, social, sports or any other events (hereinafter referred to as the “Events”) performed through the website www.bellprague.cz. By purchasing tickets in any form the Customer shall express his or her consent with these Commercial Terms and Conditions and shall undertake to comply with them.

I. 2. For the purposes of these Commercial Terms and Conditions, the service shall be understood in particular the following: a) tours in Prague, b) tours in the Czech Republic, c) concerts, d) other services in tourism that are not a supplement to transport or accommodation and are forming an important part of the service or the price of which is forming a major part of the set of services offered or also the individual services provided by the Entrepreneur or the organizer of the Event, for which the Entrepreneur ensures the sale and distribution of tickets.

I. 3. The Entrepreneur is not an organizer of the individual Events for which tickets are sold. The Entrepreneur shall ensure the sale and distribution of tickets for the individual Events always in the name and on the account of their organizer (hereinafter referred to as the “Organizer”), based on the authorisation given by the contract with the Organizer. By purchasing a ticket for the Event, the legal relation arises between the Customer purchasing a ticket and the Organizer of this Event. Therefore, all the Customer’s claims are always directed at the Organizer of the Event. The exceptions include the services referred to in paragraph 1.2. a) tours in Prague and b) tours in the Czech Republic, organized and ensured directly by the Entrepreneur and the contract is concluded directly between the Entrepreneur and another local or foreign natural (legal) person.

I. 4. Therefore, the Entrepreneur shall not be held responsible in any way for organizing of any of these Events or for the fact that such Event will not take place, and the Entrepreneur shall not be held responsible for any change in the Event or its dates or venues; further, the Entrepreneur shall not be held responsible for their course, for any events occurred during the Events or for anything that would originate in these Events. The Entrepreneur shall not be liable for any damage or any other harm incurring to the Customer or any third party in connection with the Event. In particular, the Entrepreneur shall not be liable for any expenses incurred to the Customer in connection with the Event, its change, cancellation or organizing. All claims shall be filed with the respective Organizer of the Event, except for the services referred to in paragraph 1.2. a) tours in Prague and b) tours in the Czech Republic, organized and ensured directly by the Entrepreneur.

I. 5. In connection with the entry to a specific Event, the Customer shall always be obliged to meet the rules specified by the Organizer of the Event. The Customer shall also be obliged to follow the Operating and Visiting Regulations of the venue of a specific Event.

The Organizer of each individual Event shall reserve the right to change the Event’s program, dates and venue. By purchasing a ticket, the Customer shall acknowledge this right of the Organizer.

In the event of the services referred to in paragraph 1.2. a) tours in Prague and b) tours in the Czech Republic, organized and ensured directly by the Entrepreneur, the Customer shall be obliged to meet the rules and instructions specified by the Entrepreneur.

I. 6. The Entrepreneur shall not be responsible for the validity and authenticity of tickets or other services purchased outside the website www.bellprague.cz.

I. 7. The procedure for purchasing tickets or other services is described in detail at the Entrepreneur’s websites at the address www.bellprague.cz. This website also includes the price lists of the individual tickets and other services provided by the Entrepreneur.

I. 8. The Entrepreneur shall reserve the right to make a mistake in published prices, dates and other data in the offer at the website. Only the price and other conditions specified in the validly concluded contract on provision of services with the respective Organizer shall be binding on the Customer. All prices are in Czech crowns. Any possible prices in EUR and the exchange rate are only rough values. Before the payment, the Customer shall be obliged to check the current exchange rate of his or her currency to CZK in which the Customer intends to purchase tickets.

I. 9. Any provisions different from the Commercial Terms and Conditions can be arranged in the Contract. Any deviating arrangements in the Contract shall take preference to the provisions of the Commercial Terms and Conditions.

I. 10. The provisions of the Commercial Terms and Conditions are an integral part of the Contract. The Contract and the Commercial Terms and Conditions are executed in the Czech or English language. The Contract may be concluded in the Czech and English language.

I. 11. The wording of the Commercial Terms and Conditions may be changed or supplemented by the Entrepreneur. This provision shall not affect rights and duties arisen during the period of effectiveness of the previous wording of the Commercial Terms and Conditions.

II. USER ACCOUNT

II. 1. Based on the Customer registration performed at the website, the Customer can access his or her user interference. The Customer can order services from his or her user interface (hereinafter referred to as the ”User Account“). If the Store Website Interface enables so, the Customer may also order services without registration directly from the Store Website Interface.

II. 2. When registering at the website and when ordering services, the Customer shall be obliged to provide all data correctly and truly. The Customer shall be obliged to update the data provided in the User Account in the event of any change. The data provided by the Customer in the User Account and when ordering services shall be considered by the Entrepreneur to be correct. The Entrepreneur shall not be held responsible for any harm caused by the Customer’s incorrect data.

II. 3. The access to the User Account is secured by the user name and the password. The Customer shall be obliged to maintain confidentiality regarding information necessary for the access to his or her User Account.II2. 4. The Customer shall not be authorized to enable using the User Account by any third parties.

II. 5. The Entrepreneur may cancel the User Account, in particular if the Customer has not been using his or her User Account for a period longer than 12 months or if the Customer breaches his or her duties ensuing from the Contract (including the Commercial Terms and Conditions).

II. 6. The Customer shall acknowledge that the User Account might not be accessible permanently, in particular with respect to necessary maintenance of the Entrepreneur’s or third parties’ hardware and software.

III. CONCLUSION OF THE CONTRACT

III. 1. All presentation of services placed at the Store Website Interface is of an informative character and the Entrepreneur shall not be obliged to conclude the contract regarding these services. The provisions of section 1732 (2) of the Civil Code shall not apply. Hereby the provision of paragraph 1.4. shall not be affected.

III. 2. The Store Website Interface contains information on services, including the specification of prices of the individual services and costs if they are not provided when these services cannot be basically provided in a usual way. The prices of services remain valid for the period when they are shown at the Store Website Interface. By this provision, the Entrepreneur’s possibility to conclude the Contract under individually agreed conditions is not limited.

III. 3. The Store Website Interface also contains information on costs related to supplementary services. The information on costs related to supplementary services provided at the Store Website Interface shall only apply in the cases if the service is provided within the territory of the Czech Republic.

III. 4. To order a service, the Customer shall fill in the order form at the Store Website Interface. The order form contain in particular information on:

III. 4. 1. the service ordered (the ordered service shall be ”entered“ by the Customer in the electronic cart of the Store Website Interface),

III. 4. 2. the method of payment of the price of the service, data on the requested method of provision of the service, and

III. 4. 3. the information on costs related to the provision of a service or supplementary services (hereinafter collectively as the ”Purchase Order“).

III. 5. Before sending the Purchase Order to the Entrepreneur, the Customer shall be enabled to check and change data entered by the Customer in the Purchase Order, with regard to the possibility of the Customer to ascertain and correct errors arisen when entering data in the Purchase Order. The Customer shall send the Purchase Order to the Entrepreneur by clicking on the button ”Send“. The data provided in the Purchase Order shall be considered by the Entrepreneur to be correct. Immediately after receiving the Purchase Order, the Entrepreneur shall confirm this receipt to the Customer by e-mail to the Customer’s e-mail address provided in the User Account or in the Purchase Order (hereinafter referred to as the ”Customer’s Electronic Address“).

III. 6. The Entrepreneur shall always be authorized, in dependence on the character of the Purchase Order (the character of a service), to ask the Customer for additional confirmation of the Purchase Order (for example, in writing or by phone).

III. 7. The contractual relation between the Entrepreneur and the Customer shall arise by delivery of the acceptance of the Purchase Order that is sent by the Entrepreneur via e-mail to the Customer’s e-mail address. The Entrepreneur shall send to the Customer to the e-mail address, notified by the Customer and specified in paragraph 3.5., the voucher used as the ticket for a specific Event. The Customer shall acknowledge that in the event of acceptance of the Contract the Customer also agrees with these Commercial Terms and Conditions that are an integral part of the Contract.

III. 8. The Customer shall agree with using remote communication means when concluding the Contract. The costs incurred to the Customer when using remote communication means in connection with concluding the Contract (the costs of the Internet connection, costs of telephone calls) shall be borne by the Customer himself or herself, and these costs do not differ from the basic rate.

III. 9. After the Customer’s Purchase Order is sent, the Entrepreneur shall reserve the right to correct any possible inaccuracies that may arise when recording services in the database or as a result of a change in circumstances on the Organizer’s site that could not be specified in the offer.

III. 10. The Customer shall be authorized to assign the Contract based on a contract to a third party if such person meets the conditions of participation in the service. The change shall be effective towards the Entrepreneur or the Organizer of the Event, if the assigner delivers the notice of this fact in time, together with the declaration of the assigner that it agrees with the concluded contract and that it shall meet all conditions of participation in the service (Event). The notice must be delivered minimally seven days before beginning of the service, otherwise the assignment may not be accepted by the Organizer of a service or packaged trip.

III. 11. The Entrepreneur shall reserve the right to refuse any Purchase Orders or conclusion of the Contract with the Customer, in particular in the following cases:

(a) the Customer shall repeatedly send incomplete or deliberately incorrectly filled in Purchase Orders, or

(b) the Customer does not provide his or her correct contact data; or

(c) the Customer fails to pay the whole amount for the ordered service in more than two consecutive cases for no reason.

IV. PRICE OF SERVICE AND TERMS OF PAYMENT

IV. 1. The payment instructions shall be delivered to the Customer in writing, usually via e-mail together with the draft Contract, or the payment data are provided in the Contract or in the confirmation of the service.

The price of the service and any possible costs related to the provision of the service under the Contract can be paid by the Customer to the Entrepreneur in the following methods:

  • non-cash via transfer to the Entrepreneur’s account No. 27-4086140247/0100, maintained with the company Komerční banka a.s., IBAN: CZ7501000000274086140247 (hereinafter referred to the ”Entrepreneur’s Account“);
  • non-cash through the payment system GoPay;
  • non-cash by the payment card.
  • cash after sending 50% deposit

IV. 2. Unless provided explicitly otherwise (for example, if supplementary services are concerned), hereinafter the price shall also mean any costs related to the provision of a service.

IV. 3. The Entrepreneur shall not require from the Customer any advance payment or any other similar payment. Hereby the provision of paragraph 4.5. of the Commercial Terms and Conditions regarding the duty to pay the price of the service in advance shall not be affected.

IV. 4. In the event of non-cash payment, the Customer shall be obliged to pay the price of the service together with specification of the variable symbol of the payment. In the event of non-cash payment, the Customer’s obligation to pay the price is met at the moment of crediting the respective amount to the Entrepreneur’s account or the Entrepreneur’s bank institute.

IV. 5. The Entrepreneur shall be authorized, in particular if the Customer fails to confirm the Purchase Order subsequently (Art. 3.6), to request the payment of the whole price prior to the provision of the service to the Customer. The analogous provision of the section 2119 (1) of the Civil Code shall not apply.

IV. 6. Any possible discounts of the price of services provided by the Entrepreneur to the Customer shall not be combined. The discounts are specified in detail in Art. 11 of these Commercial Terms and Conditions.

IV. 7. If it is usual in business relations or if it is stipulated by the generally binding legal regulations, the Entrepreneur shall issue the tax document – invoice to the Customer regarding payments made based on the Contract. The Entrepreneur Barbora Zukalová is not the VAT payer. The tax document – invoice shall be issued by the Entrepreneur to the Customer after the price of the service is paid and shall send it in the electronic form to the Customer’s Electronic Address.

IV. 8. All financial transactions are carried out according to the exchange rate of the bank as at the day and at the moment of the financial transaction. The Entrepreneur has no responsibility for variations, fluctuations or changes in the exchange rate. Payments by the credit card are accepted for the on-line purchase of tickets at the Entrepreneur’s websites.

IV. 9. Payments are always shown in Czech crowns (CZK) and are made via the 3DSECURE payment gateway - GoPay ensured by means of internationally valid certificates SSL. When using your credit card, you will be asked to provide CVV (Card Verification Value) for VISA and CVC (Card Verification Code) for MasterCard. CVV / CVC are displayed on the back of your card, they are the last three digits on the signature stripe.

IV. 10. Unless explicitly provided otherwise, the handling fee can be charged to the Customer for the payment by the card in the amount notified by the Entrepreneur in advance. Payments from and to abroad are only possible based on the individual agreement with the Entrepreneur and the bank fees shall always be paid by the Customer.

V. WITHDRAWAL FROM THE CONTRACT

V. 1. A purchased ticket cannot be replaced. If it is damaged, destroyed, lost or stolen, a ticket will not be replaced by a new one and no compensation is provided to the Customer.

V. 2. In accordance with the provision of section 1837 (j) of the Civil Code, the Customer shall be aware of the fact that if the Entrepreneur has duly met her duties at he given time and place, it is not possible to withdraw from the purchase of the ticket or another service provided by the Entrepreneur, as in the given case it is the contract on using free time and performance (the participation in the Event for which the ticket or another service authorizes) is provided within the specified time-limit or time. Thus the provision of section 1829 of the Civil Code (withdrawal within 14 days without specifying any reason) shall be excluded.

V. 3. If any gift is provided to the Customer together with the service, the donation contract between the Entrepreneur and the Customer is concluded with the condition subsequent that if the Customer withdraws from the Contract, the donation contract ceases to be effective regarding such donation and the Customer shall be obliged to return to the Entrepreneur, together with the service, also the provided donation.

VI. DELIVERY OF SERVICE

VI. 1. In the event that a possible method of transport is agreed based on the Customer’s special requirement, the Customer shall bear risk and any additional costs related to this method of transport, if any. Tickets shall not be sent cash on delivery.

VII. RESPONSIBILITY FOR THE BREACH OF OBLIGATIONS

VII. 1. When purchasing tickets or another service, if the Customer selects, as the method of delivery of tickets or another service, their delivery through the Czech Post Office to an address in the Czech Republic or the service EMS to an address in the Czech Republic or by mail to an address in Slovakia and tickets shall not be delivered to the Customer in this way, the Customer shall inform the Entrepreneur who will file a claim with the Czech Post Office immediately. Settlement of this claim shall last for maximally 30 days in the event of delivery to an address in the Czech Republic and maximally 60 days in the event of delivery outside the Czech Republic. If the result of the complaints procedure with the Czech Post Office is the finding that a sent ticket has been lost for any reasons that are not on the Customer’s side, the Entrepreneur shall inform the Customer of the result and return money to the Customer paid for any not delivered tickets, including the delivery fee.

VII. 2. If the Organizer cancels the Event completely, the Customer who provided the Entrepreneur with his or her contact details (e-mail, postal address, fax etc.) shall be informed through this contact of the fact that the Event has been cancelled. The Entrepreneur shall not be held responsible to the Customer, if it is not possible to contact him or her via this contact in time or if the Customer receives the notice of the cancellation of the Event sent in time with any delay. The Customer shall be informed by the Entrepreneur of the cancellation or any change in the services referred to in paragraph 1.2. (a) tours in Prague or (b) tours in the Czech Republic, organized and ensured directly by the Entrepreneur.

VII. 3. If the Organizer cancels the Event completely, the Entrepreneur shall return the admission fee only up to the amount of funds provided by the Organizer to the Entrepreneur for this purpose, as the Entrepreneur acts only in the name and on the account of the Organizer of the Event. In that part in which claims of the Customers are not settled, the Organizer of the cancelled Event shall only be responsible to the Customers. If the Entrepreneur cancels completely any of the services provided in paragraph 1.2. (a) tours in Prague or (b) tours in the Czech Republic, the Entrepreneur shall return to the Customer any money paid by the Customer in the same manner in which the Entrepreneur received them from the Customer.

VII. 4. If the Organizer cancels the Event completely, while the Customer who has already paid duly for the ticket for this Event has not taken the ticket over yet or the ticket has not been sent by the Entrepreneur to the Customer yet, the admission fee shall be returned back to this Customer with the reservation of the provision of the previous paragraph 7.3. via his or her payment card by which the ticket has been paid by the Customer or to the account from which the Entrepreneur has received the payment for the ticket or another service. The Entrepreneur shall also proceed similarly in the event of services referred to in paragraph 1.2. (a) tours in Prague or (b) tours in the Czech Republic.

VII. 5. If the Event is cancelled completely, while the Customer who has already paid duly for the ticket for this Event has taken over this ticket or received it by mail or in another manner, the Customer shall deliver this ticket without undue delay by mail to the address: Barbora Zukalová, Zikova 708/5, 160 00, Prague - Dejvice. The admission fee shall be returned back to the Customer with the reservation of the provision of 7.3. via his or her payment card by which the ticket has been paid by the Customer or to the account from which the Entrepreneur has received the payment for the ticket or another service, while any amounts paid for payments by the card and for the delivery of tickets shall not be returned by the Entrepreneur to the Customer of which the Customer is informed and agrees explicitly. The Entrepreneur shall also proceed similarly in the event of the services referred to in paragraph 1.2. (a) tours in Prague or (b) tours in the Czech Republic.

VII. 6. Any other claims than for the reasons of cancelling the Event by the Organizer or due to the cancellation of any of the services referred to in paragraph 1.2. (a) tours in Prague or (b) tours in the Czech Republic by the Entrepreneur shall be submitted by the Entrepreneur for comments or direct settlement to the Organizer. The Customer shall be informed of the opinion on such claim within 30 days. Upon the Customer’s request, the Customer shall be provided with the direct contact to the Organizer.

VII. 7. Any claims and possible questions must be delivered without undue delay via e-mail to the e-mail address: info@bellprague.cz or in writing to the address: Ing. Barbora Zukalová, Zikova 708/5, 160 00, Prague - Dejvice, Czech Republic.

VII. 8. Any other rights and duties of the parties related to the Entrepreneur’s responsibility can be regulated in the Complaints Regulations of the Entrepreneur.

VIII. OTHER RIGHTS AND DUTIES OF THE CONTRACTING PARTIES

VIII. 1. The service is based on the agreement on any of its particulars and upon the payment of the whole price.

VIII. 2. In the relation to the Customer, the Entrepreneur is not bound with any codes of conduct in accordance with the provision of section 1826 (1)(e) of the Civil Code.

VIII. 3. The extrajudicial settlement of consumers’ complaints is ensured by the Entrepreneur via the e-mail address b.zukalova@volny.cz. The Entrepreneur shall send the information on settlement of the Customer’s claim to the Customer’s Electronic Address.

VIII. 4. The Entrepreneur shall be authorized to provide services based on the trade licence. The trade licence control shall be performed by the competent Trade Licence Office within its competence. Supervision over the sphere of personal data protection shall be performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority shall perform to a limited extent, among other things, supervision over compliance with Act No. 634/1992 Coll., on the Consumer Protection, as amended.

VIII. 5. Hereby the Customer takes over the risk of a change in the circumstances in accordance with section 1765 (2) of the Civil Code.

IX. PERSONAL DATA PROTECTION

IX. 1. The personal data protection of the Customer who is a natural person is provided by Act No. 101/2000 Coll., on Personal Data Protection, as amended.

IX. 2. The Customer agrees with processing of these personal data of the Customer: name and surname, permanent address, identification No., tax identification No., e-mail address, telephone No. and identity card No. (hereinafter collectively referred to as the ”Personal Data“).

IX. 3. The Customer agrees with the processing of personal data by the Entrepreneur for the purposes of implementation of rights and duties ensuing from the Contract and for the purposes of maintaining the User Account. If the Customer does not choose any other possibility, he or she agrees with the processing of personal data by the Entrepreneur also for the purposes of sending information and business notifications to the Customer. The consent with the processing of his or her personal data to the whole extent pursuant to this Article is not the condition that would disable itself the conclusion of the Contract.

IX. 4. The Customer shall acknowledge that he or she is obliged to provide his or her personal data (upon registration, in his or her User Account, when ordering from the Store Website Interface, etc.) correctly and truly and that he or she is obliged to inform the Entrepreneur without undue delay of any change in his or her personal data.

IX. 5. The Entrepreneur may authorize a third party with processing of the Customer’s personal data as the processing person. In addition to the Entrepreneur and the processing person or persons providing transportation of services, the personal data shall not been disclosed by the Entrepreneur without the Customer’s prior consent to any third parties.

IX. 6. Personal data shall be processed for an indefinite period of time. Personal data shall be processed in the electronic and automated way or in the printed form in a non-automated way.

IX. 7. The Customer confirms that provided personal data are accurate and the Customer has been informed of the fact that it is the voluntary provision of personal data.

IX. 8. If the Customer believes that the Entrepreneur or the processing person (Art. 9.5) carries out processing of his or her personal data which is at variance with the protection of private and personal life of the Customer or at variance with law, in particular if personal data are inaccurate with regard to the purpose of their processing, he or she can:

IX. 8. 1. ask the Entrepreneur or the processing person for explanation,

IX. 8. 2. ask the Entrepreneur or the processing person to eliminate this condition.

IX. 9. If the Customer asks for information on the processing of his or her personal data, the Entrepreneur is obliged to give such information to the Customer. The Entrepreneur has the right to require an appropriate payment for the provision of information pursuant to the previous sentence not exceeding costs necessary for the provision of such information.

X. SENDING OF BUSINESS NOTICES AND SAVING OF COOKIES

X. 1. The Customer agrees with sending information related to the Entrepreneur’s services or enterprise to the Customer’s Electronic Address, and the Customer agrees further with sending of business notices by the Entrepreneur to the Customer’s Electronic Address.

X. 2. The Customer agrees with saving the so-called cookies in his or her computer. If purchases can be carried out at the website and the Entrepreneurs obligations can be fulfilled without saving the so-called cookies in the Customers computer, the Customer may withdraw his or her consent according to the previous sentence any time.

XI. DICOUNTS

XI. 1. The senior discount is provided to persons older than 65 years. The Organizer reserves the right to ask for the valid identity card at the entrance to the Event, i.e. any document proving the respective age authorizing to receive discounts. If the Customer is not able to prove his or her age as the condition of the discount, the Customer will have to pay the difference up to the full amount of the admission fee. If the Organizer does not allow paying up the difference, the ticket can be cancelled without the possibility of its returning.

XI. 2. The discount for students is provided upon submitting the valid ID card, i.e. the student card (the ISIC card, etc.). The Organizer shall reserve the right to ask for the valid identity card at the entrance to a concert hall, i.e. the passport, the ISIC card, etc. If the Customer is not able to prove his or her identity with the student card as the condition of the discount, the Customer will have to pay the difference up to the full amount of the admission fee.

 XI. 3. Children up to the age of 8 years have free access. In such a case, however, a child shall not be entitled to have his or her own seat and shall be sitting on knees of his or her parents.

 XI. 4. In the event of bulk order (11 pieces and more), the discount shall be agreed individually in dependence on the number of pieces and the type of the Event demanded on the basis of agreement with the Organizer or the Entrepreneur.

XII. FINAL PROVISIONS

XII. 1. If the relation established by the Contract includes any international (foreign) element, then the parties expressly agree that such relation is governed by the Czech law, including any possible disputes from the violation of the relation established by the Contract or the Commercial Terms and Conditions. The application of different legal orders shall be excluded. Hereby any rights of the consumer shall not be affected resulting from the generally binding legal regulations.

XII. 2. Any possible disputes arisen from the Contract or these Conditions shall be solved preferably by agreement, in the opposite case in front of a materially or locally competent court which shall be understood, in the case of any doubts, the court competent according to the Entrepreneur’s place of business, unless agreed otherwise.

XII. 3. If any provision of the Commercial Terms and Conditions is or becomes invalid or ineffective, such provision shall be used instead of the invalid provisions the sense of which is closest possible to the invalid provision. The validity of the remaining provisions shall not be affected by invalidity or ineffectiveness of one provision.

XII. 4. The Contract, including the Commercial Terms and Conditions, is archived by the Entrepreneur in the electronic form and is not accessible to the public.

XII. 5. The Entrepreneur’s contact details: the delivery address: Zikova 708/5, 160 00, Prague - Dejvice, the e-mail address: info@bellprague.cz, telephone: +420 602 377 180.

XII. 6. The Entrepreneur shall undertake to proceed in her business activities in accordance with the Civil Code and the regulations on the consumer protection in order to protect rights and justified interests of the Customer as best as possible.

XII. 7. The Customer has been familiarized with these Commercial Terms and Conditions, accepts them explicitly and confirms that these Commercial Terms and Conditions do not include any provision that the Customer could not expect reasonably.

XII. 8. Copying and dissemination of these Commercial Terms and Conditions or websites without the Entrepreneur’s prior consent is strictly forbidden.

XII. 9. These Commercial Terms and Conditions are effective from 1 July 2015.

 

In Prague, on 1 July 2015